At fachaii, your privacy is not an afterthought — it is a core part of how we operate. This Privacy Policy explains what personal data we collect from Filipino players, why we collect it, how we use and protect it, and what rights you have over your information under Philippine law.
A plain-English summary of how fachaii handles your data. Full legal details follow below.
fachaii collects personal data strictly for the purposes of account registration, identity verification, payment processing, and regulatory compliance. We do not collect data beyond what is necessary to deliver our services to Filipino players safely and legally.
fachaii does not sell, rent, or trade your personal information to third-party marketers or data brokers under any circumstances. Your data belongs to you, and we treat it with the respect it deserves. This commitment applies to all registered players across the Philippines.
All data transmitted between your device and fachaii is encrypted using TLS technology. Sensitive information such as payment details and identity documents is stored using industry-standard encryption protocols. Our security practices are reviewed regularly to stay ahead of emerging threats.
Under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), you have the right to access, correct, and request deletion of your personal data held by fachaii. You can exercise these rights at any time by contacting our support team at [email protected].
fachaii uses cookies and similar tracking technologies to improve your experience on our platform, remember your preferences, and analyse site performance. You can manage your cookie preferences at any time through your browser settings. We do not use cookies to build advertising profiles.
fachaii operates under the PAGCOR regulatory framework and complies fully with the Philippine Data Privacy Act of 2012 and its implementing rules. Our data processing practices are designed to meet the standards set by the National Privacy Commission of the Philippines.
fachaii ("we," "us," or "our") is committed to protecting the privacy and personal data of all players who access and use the fachaii platform at fachaii.org. This Privacy Policy has been prepared in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the guidelines issued by the National Privacy Commission of the Philippines.
This Privacy Policy applies to all personal data collected, processed, stored, and shared by fachaii in connection with your use of our online casino, sports betting, bingo, slot, and related services. By registering an account or using the fachaii platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
If you do not agree with the terms of this Privacy Policy, you must not register an account or use the fachaii platform. For questions or concerns regarding this Policy, please contact us at [email protected].
fachaii acts as the data controller in respect of the personal data collected through the fachaii platform. As data controller, fachaii determines the purposes and means of processing your personal data and is responsible for ensuring that such processing complies with applicable Philippine data protection law.
fachaii has designated a Data Protection Officer (DPO) responsible for overseeing compliance with this Privacy Policy and applicable data protection legislation. You may contact the DPO at [email protected] with any data protection enquiries.
fachaii collects the following categories of personal data from players:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, government-issued ID number, nationality | Account registration, KYC verification, age verification (21+) |
| Contact Data | Email address, mobile number, residential address | Account communications, support, regulatory notices |
| Financial Data | GCash number, bank account details, transaction history | Deposit and withdrawal processing, AML compliance |
| Technical Data | IP address, device type, browser type, operating system | Platform security, fraud prevention, service optimisation |
| Usage Data | Game history, betting activity, session duration, login timestamps | Responsible gaming monitoring, personalisation, analytics |
| Communications Data | Support chat logs, email correspondence, feedback submissions | Customer support, dispute resolution, service improvement |
fachaii does not collect sensitive personal information (as defined under the Philippine Data Privacy Act) unless strictly required for regulatory compliance, in which case such collection will be subject to additional safeguards and your explicit consent.
The majority of personal data fachaii holds about you is provided directly by you during the account registration process, identity verification (KYC), deposit and withdrawal transactions, and when you contact our support team. You are not obligated to provide this data, but failure to do so may prevent you from accessing certain features of the fachaii platform.
When you access the fachaii platform, we automatically collect certain technical and usage data through cookies, web beacons, and similar tracking technologies. This includes your IP address, device identifiers, browser type, pages visited, and session duration. This data is collected to ensure the security and performance of the platform and to support our responsible gaming monitoring obligations.
fachaii may receive personal data about you from third-party service providers, including payment processors (such as GCash, PayMaya, BPI, BDO, and Metrobank), identity verification providers, and fraud prevention services. Data received from third parties is processed in accordance with this Privacy Policy and applicable law.
fachaii uses your personal data for the following purposes:
fachaii processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:
fachaii shares personal data with carefully selected third-party service providers who assist us in delivering our services, including payment processors, identity verification providers, cloud hosting providers, and customer support platforms. All service providers are contractually required to process personal data only on fachaii's instructions and in accordance with applicable data protection law.
fachaii may disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, and other competent Philippine regulatory authorities where required by law or regulatory directive. Such disclosures are made only to the extent required and in accordance with applicable legal procedures.
fachaii may disclose personal data to law enforcement agencies, courts, or other government bodies where required by a valid legal order, warrant, or subpoena issued under Philippine law. fachaii will notify affected players of such disclosures where permitted by law.
fachaii does not sell, rent, lease, or otherwise transfer your personal data to third-party marketers, data brokers, or advertising networks. Your personal data is used solely for the purposes described in this Privacy Policy.
Cookies are small text files placed on your device when you visit the fachaii platform. They allow us to recognise your device, remember your preferences, and collect information about how you use our platform. fachaii uses both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period).
You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the fachaii platform. fachaii does not use cookies for third-party advertising or to build profiles for sale to advertisers.
fachaii retains your personal data for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, regulatory, accounting, and reporting requirements. The following retention periods apply:
Upon expiry of the applicable retention period, fachaii will securely delete or anonymise your personal data in accordance with its data disposal procedures.
fachaii implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:
While fachaii takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You are responsible for maintaining the confidentiality of your account credentials and for notifying fachaii immediately if you suspect any unauthorised access to your account.
Under the Philippine Data Privacy Act of 2012, you have the following rights in respect of your personal data held by fachaii:
To exercise any of the above rights, please contact fachaii's Data Protection Officer at [email protected]. fachaii will respond to all data subject requests within thirty (30) days of receipt, in accordance with the requirements of the Philippine Data Privacy Act.
The fachaii platform is strictly intended for individuals who are at least twenty-one (21) years of age, in accordance with Philippine law and PAGCOR regulations. fachaii does not knowingly collect personal data from individuals under the age of 21. If fachaii becomes aware that personal data has been collected from an individual under 21, it will take immediate steps to delete such data and close the associated account.
If you are a parent or guardian and believe that your child has registered an account on fachaii, please contact us immediately at [email protected] so that we can investigate and take appropriate action.
fachaii's primary operations and data storage infrastructure are based in the Philippines. In certain circumstances, personal data may be transferred to or processed by service providers located outside the Philippines, including cloud hosting providers and technology partners operating in other jurisdictions.
Where personal data is transferred outside the Philippines, fachaii ensures that appropriate safeguards are in place to protect your data, including contractual clauses that require the recipient to process personal data to a standard equivalent to that required under the Philippine Data Privacy Act. fachaii will not transfer personal data to jurisdictions that do not provide an adequate level of data protection without implementing appropriate safeguards.
fachaii reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. Material changes to this Privacy Policy will be communicated to registered players via the email address or mobile number associated with their account, and the updated Policy will be published on this page with a revised "Last Updated" date.
Your continued use of the fachaii platform following the publication of an updated Privacy Policy constitutes your acceptance of the amended terms. We encourage you to review this Privacy Policy periodically to stay informed about how fachaii protects your personal data.
If you have any questions, concerns, or requests relating to this Privacy Policy or fachaii's data processing practices, please contact our Data Protection Officer using the details below:
You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you are not satisfied with fachaii's response to your data privacy concern.
Play with confidence knowing your personal information is protected every step of the way.
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